The City of Glendora’s Public Library has an exciting new position of Library Services Manager! If the idea of utilizing creative techniques and exemplary management skills to collaborate with the community and staff to support the furtherance of goals we invite your application.
The ideal candidate will be technologically savvy and can contribute contemporary ideas for promoting and expanding Library services. The Library Services Manager will assist in program planning by collaborating with the professional library community at the regional, state and national level. If you are community oriented, have strong leadership abilities and are excited to join a dynamic team this is the opportunity for you.
This class reports to the Library Director and incumbents act rotationally in the Director’s absence. This position exercises direct and indirect supervision of professional, technical, and administrative staff; supervisory staff; full-time staff, part-time staff, and volunteers; and programs throughout the Department. This position’s interactions with the public, community organizations, and other City departments are largely managerial and administrative. Some of the typical duties of the Librarian II include but are not limited to, the following:
Assists the Library Director in the overall operation of the Library, including development and administration of policies, the department budget, funding and operational partnerships, and plans of service; compiles, analyzes, and prepares reports and related documentation.
Administers and directs fiscal division(s) and comprehensive service center functions; evaluates and assesses current levels of service and service needs using a variety of experiential and quantitative methods; recommends and initiates new services and programs; administers the monitoring of expenditures to assure effective utilization of resources. Prepares studies and/or conducts comprehensive research for the development of library services.
Provides day-to-day leadership and works with staff to ensure a high-performance, customer service-oriented work environment that supports achieving the department’s and City’s mission, objectives and values; applies process improvement and quality management principles to assigned areas of responsibility.
Continuously monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors work load, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement and reviews with the Library Director; coordinates the implementation of improvements.
Collaborates with members of the community, commissions, departments, other agencies, and organizations; participates in discussions regarding service development, and other related activities and/or issues; acts as department representative at various assigned events.
Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employee to correct deficiencies; participates in the implementation of discipline and termination procedures.
Attends meetings of the Board of Library Trustees; prepares multiple levels of related documentation.
Supports effective institutional relationships with operational and funding partners.
As assigned, directs or participates in researching, procuring, implementing, maintaining, and developing new technologies and library systems.
Resolves operational problems and supervises troubleshooting of technologies, library systems, and equipment.
As assigned, works with Public Works to plan, prioritize, and implement maintenance, development, and safety activities; coordinate renovation, construction and development projects; inspect work sites and work in progress.
Performs public relations functions between the City, community and various civic agencies and groups.
Performs administrative and accounting duties; oversees assigned divisional/ service center purchasing; generates and submits related reports and documentation; researches special projects and issues; assists with grant preparation; maintains receipts and budgetary expenditures.
Consults with staff, partners, City departments, and other groups to ensure compliance with City policies.
Evaluates service needs and work methods; works collaboratively to establish and enforces operating, risk management, and safety procedures; investigates service requests and complaints made by the public; as necessary, explains priorities, programs, and policies.
In rotation, acts for the Library Director in the Director’s absence; may work with City leadership in handling difficult complaints and requests.
Participates in the activities of professional and community organizations.
Develop new policies impacting division operations/procedures.
Education and/or Experience
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be a Master’s degree in Library Science or Library and Information Science or a related field plus four years of progressively responsible professional library experience including two years of administrative and supervisory responsibility that includes experience in budgeting and goal setting and attainment.
Knowledge and Skill Levels
Extensive knowledge of the theories, principles, practices, methods, materials, and organizational arrangements impacting the field of library science. Knowledge of the principles of organization, public administration, supervision, budget, training, and personnel management; safe working practices; methods and techniques of research and statistical analysis, report preparation, administrative analysis and problem solving; funding sources and community resources available to enhance services; modern equipment and tools; City operations and administrative policies affecting departmental operations and personnel matters; mandates of local and state regulations; risk management principles. Thorough knowledge of customer service techniques; partnership building and institutional relations. Sound judgment; excellent writing, speaking, organizing, and analytical skills; strong leadership and interpersonal skills.
Possession of or ability to obtain a Class C California driver’s license and a satisfactory driving record.
CLOSING DATE: DECEMBER 17, 2018 AT 4:00PM
INTERVIEWS: TENTATIVELY SCHEDULED FOR JANUARY 9, 2019
APPLICATION: A completed online employment application is required and must be submitted at www.calopps.org. Incomplete, late, emailed, faxed, and hard copy applications are not accepted. Resumes are not considered in lieu of the required employment application available at CalOpps. Certificates, resumes, and cover letters must be uploaded with your application on the CalOpps website. The City of Glendora is an Equal Opportunity Employer. The City does not discriminate on the basis of age, sex, race, religion, national origin, marital status, medical condition or disability. Please notify the Human Resources & Risk Management Department in advance if you require special accommodations to participate in any phase of the selection process.