The Ohio State University Libraries, one of the nation’s leading
academic research libraries, has proudly served Buckeyes, the local
community, national and global partners, and other stakeholders for
generations. Pairing a rich heritage with a drive to push the
boundaries of the modern academic research library, our
organization is simultaneously grounded and visionary. As
University Libraries continues to propel forward and deliver on our
mission, we seek a data driven, continuous improvement focused,
analytical professional experienced in designing, conducting, and
analyzing research to measure impact and effectiveness. This
person will support the Libraries team, including approximately 65
faculty, 175 staff and 400 student employees in 10 locations across
the Columbus campus.
The Program Director, Impact & Analytics reports to the
Chief Administrative Officer within The Ohio State University
Libraries. This key role contributes to the advancement of the
University Libraries strategic plan and supports continuous
improvement by: designing, conducting, and reporting on original
research measuring the institutional impact of University
Libraries’ service offerings; collecting and reporting
organizational statistics; ensuring alignment between Libraries’
assessment efforts and institutional strategy; assisting with local
evaluation design and execution; providing evidence and guidance on
best practices; and managing priority projects. The Program
Director will develop and implement a programmatic framework for
the collection, analysis, and dissemination of data related to
priority initiatives and outcomes, to ensure alignment with
strategic intent and to increase analytical capacity within the
unit. They will collaborate with university partners, such as the
Office of Student Academic Success, the Office of Research, and the
Office of Institutional Research and Planning on broader academic
and research success projects and initiatives.
- Design, implement, manage and communicate on projects measuring
University Libraries’ impact on institutional academic and research
missions, initiatives, and priorities. Perform quantitative data
analysis in SAS, R, or similar programs.
- Manage the collection and analysis of organizational statistics
and reporting to internal and external stakeholders.
- Create or adapt frameworks and tools that support the alignment
of services, outcomes, and metrics within strategic planning and
other priority-setting processes. Provide training and workshops
related to frameworks, tools, and processes to expand
organizational capacity and support a culture of data-informed
- Work collaboratively with internal stakeholders to design and
implement local projects to measure program or service impact to
academic and research success, utilizing quantitative and
- Create and maintain positive and collaborative relationships
with other Ohio State analytics, assessment, and institutional
research personnel. Seek opportunities to improve academic and
research success outcomes across the university in alignment with
University Libraries and Ohio State strategic priorities through
- Develop reports, presentations, and other communications
focused on priority projects. Contribute to grant and IRB proposals
- Represent University Libraries at Ohio State, regional, or
national meetings and conferences related to analytics and
assessment for research libraries or higher education (as
- Perform other duties as assigned.
Required Qualifications, Skills, and
- Master’s degree or advanced graduate-level training in a
relevant social science discipline, mathematics, statistics,
information science, data analytics, business analytics, or an
equivalent combination of education and experience.
- Graduate-level coursework or equivalent work experience in
quantitative research methods.
- Working knowledge of and experience with statistical software
packages such as SAS, SPSS, Stata, or R.
- Proficiency in Microsoft Word, PowerPoint, Excel, and Access.
Knowledge of SQL and database reporting tools.
- Minimum 6 years of experience leading complex statistical or
analytical projects focused on outcomes/impact assessment, service
improvement, and/or business intelligence. Experience must clearly
demonstrate not only the ability to conduct the research, but also
translate the data analysis into actionable information for use in
- Outstanding oral and written communication skills.
- Strong judgment, reliability, ability to work effectively
independently and as part of a team.
Preferred Qualifications, Skills, and
- Proficiency with writing code/syntax in SAS, SPSS, Stata, R, or
a similar program.
- Graduate-level coursework or equivalent work experience in
qualitative research methods.
- Experience drafting and revising research papers and
presentations, either independently or as part of a team.
Discover The Ohio State University:
For 150 years, The Ohio State University's campus in Columbus
has been the stage for academic achievement and a laboratory for
innovation. It's where friendships are forged. It's where rivalries
and revelry are born.
The university's Columbus campus is one of America's largest and
most comprehensive. As Ohio's best and one of the nation's top-20
public universities, Ohio State is further recognized by a
top-rated academic medical center and a premier cancer hospital and
research center. As a land-grant university, Ohio State has a
physical presence throughout the state, with campuses and research
centers located around Ohio.
University Libraries promotes innovative
research and creative expression, advances effective teaching,
curates and preserves information essential for scholarship and
learning at Ohio State, and shares knowledge and culture with the
people of Ohio, the nation, and the world. Our libraries provide
access to deep research collections, an extensive offering of
online resources available anytime anywhere, and special
collections of exceptional quality and distinction. University
Libraries participates actively in OhioLINK and the Big Ten
Academic Alliance. Additional information about The Ohio
State University Libraries is available at http://library.osu.edu.
The Ohio State University Libraries faculty and staff live our
values in all that we do: Discovery, Connection, Equity, Integrity,
and Stewardship. To learn more about our vision, mission, and
values or our strategic directions, please visit https://library.osu.edu/strategic-directions.
Please apply online by 3/15/2020 at: https://www.jobsatosu.com/postings/101778
or search for the Program Director, Impact and Analytics. Target
salary range is $75,000 to $85,000 annually.
The Ohio State University is an equal opportunity employer.
All qualified applicants will receive consideration for employment
without regard to age, race, color, religion, sex, sexual
orientation, gender identity, national origin, disability status,
or protected veteran status. The Ohio State University
Libraries is proud to be a member of ACRL’s Diversity
Location/Region: Columbus, OH (43210)