Dialogs with customers to determine services they require; identifies and locates required information or materials; instructs customers on the use of library resources, and databases; prepares responses and communicates information to customers; recommends appropriate materials; creates finding guides and resources.
Plans, prepares and presents classes, tours, programs and events both in person and vitually; serves as host for classes, programs, or events and/or acts as trainer; assists with the physical set up and take down of furniture and room preparation.
Conducts review of events and surveys to determine possible future changes; selects materials and media to use in events.
Creates and maintains digital resources/content; reviews databases for continued inclusion or addition to Library resources; instructs customers on use of internet, ebooks, databases and other resources.
Builds and maintains relationships with local, regional and national historical and genealogical organizations.
Participates in Community Outreach events; represents the Library at events.
Serves on teams, work groups and committees.
Assists with collections activities; recommends materials for repair; recommends materials for collections enhancement; notes shortages in materials; creates guides to increase usage and awareness of Library resources.
Assists in a variety of daily library operations including facilities and customer service routines.
Monitors developments in library services; participates in professional development activities such as self-directed learning, webinars, and meetings.
Monitors customers in the Library and reminds them of Library policies as required to ensure that the resources of the Library are fully accessible to all customers.
Assists customers with the use of library computers, mobile devices, wireless connections, wireless printing, specialized equipment, software, and applications.
About this company
The Allen County Public Library has been part of the social and cultural fabric of Fort Wayne, Indiana and surrounding communities since 1895. We have grown to consist of the beautiful, 367,000 square foot Main Library in downtown Fort Wayne and thirteen branches throughout our city and outlying communities. Fort Wayne has been cited as the Best Read City in the United States by Places Rated Almanac, due in large part to the library's collection and patrons' use of it.
Location/Region: Fort Wayne, IN