General Description of Duties
The purpose of this position is to provide professional library services to the public. Work involves conducting research, training library users, developing resources, handling technology, and offering programs through the application of knowledge acquired through extensive formal education. This position directly supports the library’s mission to inspire love of reading to residents of Leon County by providing quality, efficient, and timely services using the latest technologies.
Performs electronic services tasks: develops and posts content for library website, Friends of the Library website. Works with Adult Services, Youth Services, Extension Services, Computer Support Technician, and Application Development Analyst. Monitors website content, keeping links up to date and functional. Manages library social media efforts. Coordinates social media committee composed of library staff. Works closely with library staff and County Community and Media Relations to share library information via social media.
OTHER RESPONSIBILITIES OF INFORMATION PROFESSIONALS
Assists in daily management of library branch. Performs operational duties in the absence of the Branch Manager to include deposits and statistical reports, monitoring the safety and well-being of employees, customers, and the building, reviewing and approval of time sheets, attend meetings, and provide follow-up report to Branch Manager. Resolves patron problems. Troubleshoots circulation and library problems.
Provides professional library information and technology services. Accurately determines the information needs of users by employing interview techniques and matching their needs with appropriate resources based on factors such as reading level, depth and breadth of information required, time frames, et cetera. Provides computer training and assistance to the public and staff, one-on-one or in groups, on the use of electronic resources. Oversee computer use, including public-access internet PCs, printers, and related equipment. Provides information and readers’ advisory services, recommends titles and subjects; place and reserve interlibrary loan requests for patrons. Provides instruction to users in the use of electronic, print, and other formats of library resources. Provides services at other locations as needed.
Provides programming and community outreach services. Plans, markets, and implements programs for children, teens, families, and adults to include story times, summer reading programs, book discussion groups, author visits, and other various programs promoting reading and literacy. Provides community outreach services by conducting presentations which promote literacy and library use. Conducts library presentations and tours.
Participates in the analysis, management, and marketing of collections. Anticipates issues, user needs and interests by staying abreast of current events and trends. Makes purchase recommendations and proposes adding donated items based on review of materials in library literature and other sources, patron demand, and current collections. Manages collections through rental return, weeding, discard and replacement processes as assigned. Plans and organizes displays regularly.
Participates in professional development and support. Maintains awareness of technological developments and emerging library trends. Learns and receives training of at least two new applications, devices, programs or services per year via webinar, hands-on experience, published media, et cetera, and shares knowledge with supervisor and peers. Completes special projects as assigned.
Independent decision making is essential. Employee is called upon to interpret policies and resolve issues. Collection development responsibilities involve independent judgment, as Information Professional must rely on book reviews, customer requests, circulation analysis, and trends in order to make decisions. Employee must prioritize numerous requests from schools and community organizations for services such as educational workshops and outreach programming. Employee receives requests for information, requiring extensive research. Constant changes in technology requires employee utilize program evaluation tools.
The employee works autonomously, without supervision, unless special circumstances arise where guidance must be sought.
Supervision of Others
INTERNAL AND EXTERNAL CUSTOMER CONTACT
Extensive internal and external customer contact.
EQUIPMENT AND TOOLS USED
Personal computers, word processing software, spreadsheet software, data base software, SIRSI Library Management System, and the Internet are among the equipment and tools used in this position.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
Works is performed mainly indoors. Desk work, standing, walking, concentration, computer work are some of the physical and mental demands of the position.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of general library principles and philosophy.
Knowledge of library services, i.e., children, adult, reference, media, technology, and outreach.
Knowledge of PCs and the online catalog, including borrower services, circulation services, and bibliographic services.
Knowledge of the LeRoy Collins Leon County Public Library policies and procedures.
Knowledge of collection development and management.
Knowledge of supervisory techniques.
Skilled in organizing and directing work of others.
Skilled in motivating staff to provide excellent customer service.
Skilled in communicating courteously, efficiently, and effectively over the phone and in person.
Ability to resolve problems as it relates to the public or staff.
Ability to develop and implement programs.
Ability to communicate clearly, verbally and in writing.MINIMUM QUALIFICATIONS
Requires graduation from an accredited college or university with a Master’s degree in Library Science or Information Studies.
Necessary Special Requirements:
Possession of a valid Class "E" State of Florida Driver’s License with a favorable driving record where appropriate. May be required for some employees in positions assigned to this class.
Must be able to work days, evenings, and weekends.
FLSA STATUS: Position is Exempt if full-time. Analysis: Full-time Information Professionals are classified as learned professionals.
Leon County BBC offers an extensive benefit package for FULL TIME employee. Below are some of the highlights.
- Medical Insurance-Employer and Employee Contributions
- Voluntary Dental Insurance
- Voluntary Vision Insurance
- Flexible Spending Accounts
- Group Term Life Insurance-Employer Paid
- Voluntary Supplemental Life Insurance
- Voluntary Long Term Disability Insurance
- Voluntary Legal Insurance
- Voluntary Individual Insurance Coverages with AFLAC & Colonial
- State of Florida Retirement Plan-Employer & Employee Contributions
- Voluntary 457(b) Deferred Compensation Savings for Retirement
- Retirement Savings Match-for-employees earning less than $50,000
- Annual Leave Accrual
- Sick Leave Accrual
- 3 Personal Days
- Paid Parental Leave
- Tuition Assistance Program
- Employee Assistance Program
- Loans At Work Program
01 Do you have a Master’s degree in Library Science or Information Studies?
Location/Region: Tallahassee, FL (US)