Salary up to $130,019.76 Annually, depending upon qualifications.
Seattle is the largest city in the Pacific Northwest with a population of nearly 750,000, and it remains one of the most vibrant and fastest growing cities in the United States. The “Emerald City” sits between the Puget Sound and Lakes Union and Washington. The region boasts some of the best biking and hiking trails in the country. The region is also known for its numerous cultural opportunities, and as such, the Seattle Public Library is recognized as one of the most popular and valued cultural institutions in the city. Our library staff is highly regarded by the public for their knowledge, quality of service and caring, and our team is committed to the Library's organizational values of respect, partnership, engagement, diversity, inclusion, transparency and recognition while striving for a culture of innovation, creativity, engagement and learning.
The Seattle Public Library seeks an Assistant Director of Public Services who will innovate, develop and iterate the delivery of system-wide services to Library patrons while continuing to focus on the Library’s service priorities. The Assistant Director, in collaboration with the Library Programs and Services (LPSD) leadership team, leads the Public Services Management Team (PSMT) to shape and implement the goals of Public Services as guided by the Library’s Strategic Direction; and oversees, guides, and directs staff in the operations of the Library’s 27 locations (including the iconic Central Library) as well as delivery of system wide programs and services to Seattle’s diverse communities. This position reports to the Director of Library Programs and Services.
The Library supports the City of Seattle’s Race and Social Justice Initiative to end institutionalized racism by eliminating barriers to access, providing the staff and public with opportunities for growth, and developing equitable access to the programs and services offered. If you share these values and meet the qualifications, the Seattle Public Library encourages you to be part of our team as we embark on the path of shaping the future of
Programs and Organizational Development: Provide leadership and participate fully in the development of the Library’s programs and service deliverables. Continually assess the public’s needs and interests, and work collaboratively with administration, managers, staff, external stakeholders and the community to develop responsive program and service strategies of the future that meet traditional and non-traditional use patterns in new and innovative ways. Work in conjunction with other city departments, the community and external stakeholders in creating an organization free of institutionalized racism. Maintain and enhance Outcomes Based Planning and Evaluation (OBPE). Manage the Outcomes Reporting process and supervise reporting on outcomes to the Board, the Seattle Public Library Foundation, Friends, library staff and community stakeholders.
Staff Development and Administration. Develop and implement staffing models and plans to support service goals. Provide general staffing administration and support managers in the coordination and supervision of staff. Participate in and/or support the recruitment, selection and onboarding of new staff members. Engage in teambuilding and model and develop the competencies of managers and staff. Monitor and track staffing activities and maintain needed systems and records. Develop, coach and support the mentoring and professional development of Public Services direct reports and Public Services staff. Develop staffing budgets, reports and studies as needed. Coordinate staffing activities and development with Human Resources, Labor, Library Administration, managers, and other stakeholders. Coordinate unit and individual work plans with overall divisional priorities and objectives. Plan for and develop regular status reports. Conduct analytical studies and develop narrative materials. Assist the Director with annual and long range planning, including setting goals and recommending strategies.
Operations and Resource Management. In collaboration with the Library Programs and Services Operations Manager evaluate and continually improve systems for the management of essential operations, analyzing resource needs, and directing staff effectively to support Library objectives. Maintain a continual practice of process improvements to gain efficiencies in work processes. Develop and maintain a collaborative process that seeks input from affected stakeholders such as frontline staff and cross divisional peers. Assist with developing operations, staffing, project and other budgets and coordinating them with overall division budgets. Monitor expenditures and develop financial reports and studies in collaboration with the Finance team. In coordination with the director of LPSD, develop an annual budget for Public Services. Compile and analyze statistics, outcomes and impacts along with other relevant data in support of budget requests.
Project Management. In collaboration with the Assistant Director of Collections and Access, assist managers and the Public Services Management Team in setting short- and long-term objectives, and planning and implementing unit and individual projects. Represent the director at project-related meetings and ensure timely communication between divisions, teams, task forces, administrators, and other stakeholders. Create and maintain project information and communications and make formal and informal project-related presentations to individuals and groups. Develop and monitor project budgets.
Relationship Management. Maintain and enhance the Seattle Public Library Foundation (SPLF) and Friends of the Library relationships, including managing Foundation and Friends funds, providing reports on programs and services funded by these two non-profit groups, and maintaining channels of communication with the Foundation CEO, Friends President and staff to develop donor interest and support. Participate in community activities, collaborate internally to identify and build on collaborative opportunities, establish, support and maintain relations with community partners and stakeholders, and support managers and staff in responding to public concerns and interests.
Policy Development. Recommend and participate in the development of Library policies, guidelines and practices. Stay abreast of changes in the library profession that will support the service delivery changes proposed by the Library. Seek out best practices of other library systems, as appropriate, and analyze their potential application at the Library.
Candidates must be able to demonstrate that they possess the following:
- A minimum of five years of library management experience and a master’s degree in library science; experience with urban public libraries and Central/Branch system structures is highly desirable.
- Excellent leadership and management skills, including a successful track record of managing library services and a unionized staff through significant change. Must be familiar with current professional trends and issues in public library services and management
Access the Neogov posting for a full job description and how to apply: https://www.governmentjobs.com/careers/seattle/jobs/2536255/assistant-director-public-services?sort=PostingDate|Descending&pagetype=jobOpportunitiesJobs
Location/Region: The Seattle Public Library; Central Library, 1000 Fourth Avenue; Seattle, WA