Campus Administrative Assistant

Job Description

Job Description

Want to make a legitimate difference in the lives of others while also working for a manager who values work/life balance? Then Neumont College of Computer Science is the place for you! We are “Improving Lives through Education” by creating tomorrow’s computer scientists! We are tirelessly passionate about education, innovative and inclusive. Employees at Neumont love their jobs while also enjoying generous paid time off to include 17 paid holidays (including Christmas through New Year’s), generous H.S.A. employer contributions…just to name a few. Located in the heart of downtown SLC, Neumont is looking for vivacious and dynamic employees to join our small family team and start making a difference!

This dynamic Campus Administrative Assistant role is a central support position within a fast-paced, innovative tech college, providing essential support to multiple departments while also serving as a trusted go-to for administrative staff and students. As one of the first points of contact at the campus reception desk, this role requires a polished, professional demeanor and a strong commitment to outstanding customer service when engaging with students, families, and visitors. The ideal candidate thrives in an energetic, tech-driven environment, skillfully balancing competing priorities with confidence and efficiency. Attention to detail, excellent time management, and strong organizational skills are key to success in this exciting opportunity to be part of a forward-thinking institution shaping the future of technology.

TASKS, DUTIES & RESPONSIBILITIES, INCLUDING BUT NOT LIMITED TO:

QUALIFICATIONS AND POSITION REQUIREMENTS:

• Maintain the reception area and front desk with the professional standards and values of Neumont.
• Maintain a high standard of personal hygiene and professional appearance.
• Greet and assist visitors, students, prospective students and their families, business partners, and vendors in a professional and welcoming manner.
• Handle visitor and caller requests for the campus mainline and redirect when appropriate.
  Provide general administrative support to staff, faculty, and students, particularly within Admissions, Facilities, Marketing and Security.
• Arrange and oversee the ordering and delivery of food and refreshments for campus events.
  Assist with the set-up, participation in, and cleanup for campus and student events such as FReX, Orientation, and others.
• Receive, sort, and distribute incoming mail and packages, including those for students.
  Prepare outgoing mail, documents, and packages for shipment and coordinate with carriers such as FedEx and UPS.
• Participate in the mailing of key enrollment documents such as acceptance and enrollment packets.
• Input lead sources, and manage assembly and distribution of viewbooks.
• Create, maintain, and audit UTA/TRAX passes and campus ID badge management.
• Manage the gear store, including inventory oversight.
• Maintain confidential files and input/retrieve data from the student database.
• Assist with hiring, training, scheduling, and mentoring facility student workers.
• Demonstrate understanding and sensitivity to the needs of all students.
• A member of the Safety Committee.
• Perform any other task, duty, or responsibility assigned by the Supervisor.

EDUCATION AND EXPERIENCE

• High School Diploma required, plus 305 years of Administrative and Customer Service experience.
• Experience with Microsoft Office applications (Excel, Word and Outlook) and data entry required.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• Excellent interpersonal skills and good verbal/written communication skills.
• Excellent telephone etiquette with patience and compassion when communicating with callers.
• Professional writing skills including correct use of grammar and punctuation.
• Ability to remain professional in stressful situations.
• Ability to prioritize tasks and responsibilities.
• Ability to demonstrate discretion and maintain confidentiality.
• Ability to maintain self-control and complete tasks with frequent interruptions.
• High degree of proficiency in office procedures, keyboarding, office equipment operation and maintenance, business machines (photocopiers, postage machine and telephone systems) & computer software programs.
• Ability to make decisions, manage time and complete assignments with little supervision.
• Accurate, efficient and capable of handling detailed work assignments.
• Excellent time management, organizational, and listening skills.
• Able to learn new software packages.
• Excellent attendance and high moral character.
• Ability to work independently and self-motivated; also work cooperatively with other office staff.
• Ability and willingness to track tasks completed by prospective incoming students in various systems and documents.
• Ability to work with diverse college groups and populations.
• Willingness (within professional standards) to provide service to students at hours that are convenient to students and to their families.
• Ability to work in and contribute to a positive work environment.

SCHEDULE:

• Non-exempt position
• 40+ hours a week

• Occasional evenings and weekends, with advanced notice

REPORTS TO: Vice President, Human Resources

SUPERVISES: Task/schedule supervision of 2-4 part-time student workers.

PHYSICAL EXPECTATIONS:

• Spending extended periods of time at the campus reception desk
• Sitting for extended periods
• Standing for extended periods
• Lift and carry up to 30 pounds

Neumont College of Computer Science is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Neumont’s Annual Security & Fire Safety Report is available online at https://www.neumont.edu/campus-safety under the Student Life section. This report is required by federal law to comply with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and contains policy statements and crime statistics for the school. The policy statements address the school’s policies, procedures and programs concerning safety and security. You may also request a paper copy from the Vice President, Student Affairs.