Remote Prior Authorization Pharmacy Technician (Need Call Center exp)

Job Description

Job Description

Job Title: Remote Prior Authorization Pharmacy Technician

Pay: $20 an hr | Bi-weekly

Job Type:

• Remote

Shift Options:

• Assigned shifts vary from 8am to 8pm CT. Training hours 8am - 430pm CT

Remote Prior Authorization Pharmacy Technician Overview:

• The Tech I Prior Auth takes in-bound calls from providers, pharmacies, members, etc providing professional and courteous phone assistance to all callers through the criteria based prior authorization process.
• Maintains complete, timely and accurate documentation of reviews.
• Transfers all clinical questions, escalations and judgement calls to the pharmacist team.
• The Tech I will also assist with other duties as needed to include but not limited to: outbound calls, reviewing and processing Prior Auth’s received via fax, portal requests, monitoring and responding to inquiries via department mailboxes and other duties as assigned by the leadership team.
• This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process.
• Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.

Remote Prior Authorization Pharmacy Technician Qualifications:

• Minimum (1) year experience required in a customer service position with *high volume call center* experience in healthcare, social services, or a similar service position.
• This is an absolute requirement.
• Please ensure call center experience is clearly listed on resumes.
• At least 1 year experience as a pharmacy technician coordinating activities in an administrative support function.
• Advanced computer skills including word processing and spreadsheet utilization.
• Excellent customer service skills (written and verbal) a must.
• Required: Verifiable High School diploma or GED.
• Preferred: Associate Degree or Bachelor’s Degree: If neither degree held, then equivalent years of work experience.

Remote Prior Authorization Pharmacy Technician Benefits:

• Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance.
• A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates.

How to Apply:

If you are interested in this position, please apply OR submit your resume to:

Saw Hlaing | shlaing@alinestaffing.com | 412-790-5425